Privacy Policy
1. Introduction
Welcome to Pacific Group AI. Your privacy is paramount to us, and we are committed to protecting your personal data. This privacy policy explains how we handle your personal information when you visit our website, message us on social media, or use our services, and informs you of your privacy rights.
2. Important Information and Who We Are
Pacific Group AI operates in accordance with the Cook Islands data protection regulations. We are the controller and are responsible for your personal data.
3. The Data We Collect About You
The categories of personal data that we collect may include, but are not limited to, Identity Data, Contact Data, Financial Data, Transaction Data, and Technical Data.
4. How Is Your Personal Data Collected?
Data is collected through direct interactions with our website and services, as well as through automated technologies that record your interactions with our website.
When you message Pacific Group AI on Facebook or Instagram, we keep a copy of your message, your first name and your account ID so we can reply and follow up. An AI assistant answers simple questions for us, and Tayla steps in for anything more. We never sell your messages or use them to advertise to you. To have your messages deleted, email hello@pacificgroup.ai and we’ll remove them.
5. How We Use Your Personal Data
We comply with Cook Islands data protection laws and use your personal data only where it is lawful to do so. This may include fulfilling contracts, pursuing legitimate interests, or complying with legal obligations.
6. Data Security
In compliance with Cook Islands law, we have implemented strong security measures to protect your data from unauthorised access, alteration, or disclosure.
7. Data Retention
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy, in line with the legal requirements and regulations of the Cook Islands.
8. Your Legal Rights
You have specific rights regarding your personal data under Cook Islands law, including the right to access, correct, or request the deletion of your personal data.
9. International Transfers
We comply with Cook Islands regulations regarding the international transfer of personal data, ensuring that your data is protected in accordance with Cook Islands law when transferred across borders.
10. Third-Party Links
Our website may link to external sites that are not operated by us. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites.
11. Contact Details
If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:
Email address: hello@pacificgroup.ai
Postal address: Rarotonga, Cook Islands, 0000
12. Changes to the Privacy Policy
We reserve the right to update this policy at any time. Changes will be posted on this page with an updated revision date.